Privacy Policy

Effective Date: July 1st, 2025

PropMed Bioscreen Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Personal Information:
We may collect personal information that you provide directly to us, such as your name, address, phone number, email address, date of birth, and payment details when you schedule appointments, request services, or communicate with us.

b. Health and Testing Information:
For services such as DNA testing, drug screening, and fingerprinting, we collect sensitive information related to your health and identity necessary to perform the service accurately.

c. Usage Data:
We automatically collect certain information about your device and how you interact with our website, such as IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services.
Process payments and manage billing.
Communicate appointment confirmations, results, and customer support.
Comply with legal and regulatory requirements.
Improve our website and services.
Protect against fraud or unauthorized transactions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information:

With authorized third-party laboratories or service providers involved in processing your tests or results.
With government agencies or law enforcement when required by law.
With our trusted service providers who help us operate our business, subject to confidentiality agreements.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and sensitive information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure.

5. Your Rights and Choices

You have the right to:

Access and request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and contractual obligations.
Opt out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and improve functionality.

What Are Cookies?
Cookies are small data files placed on your device or browser when you visit a website. They help the website recognize your device and remember your preferences on future visits.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around the website, helping us improve site performance.
Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

Managing Cookies:
You can set your browser to refuse some or all cookies or to alert you when websites set or access cookies. Please note that disabling cookies may affect website functionality.

7. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, Cookies, or your personal information, please contact us at:

PropMed Bioscreen Solutions
Email: info@propmedbioscreen.com
Phone: 919-504-0099